Hubspot Admin (Remote South Africa) - 34931999744

Job Title: HubSpot Expert / CRM Administrator
Location: Remote, open to offshore applicants from South Africa and LATAM
Company Overview: We are a growing organization with three distinct business units operating within HubSpot. We are seeking a dedicated and proactive HubSpot Expert to bring our platform in-house, optimize its use, and drive efficiencies across all business units. This is an exciting opportunity for someone with hands-on experience in HubSpot to take ownership and become the go-to expert for our team.
Job Overview: As the HubSpot Expert, you will manage and optimize all aspects of our HubSpot platform across three business units. You will be responsible for building out integrations, automations, and creating detailed reports to ensure the data within HubSpot is accurate, up-to-date, and leveraged effectively. You’ll collaborate with various departments to maximize the use of HubSpot tools, and you’ll be proactive in identifying opportunities for process improvement and system efficiencies.
Key Responsibilities:

• Take full ownership of HubSpot CRM across all business units, acting as the go-to expert.
• Build and manage automations, workflows, and integrations to streamline processes and improve overall efficiency.
• Proactively monitor, optimize, and maintain the integrity of our HubSpot system, ensuring data is accurate and up-to-date.
• Develop detailed and actionable reports, dashboards, and analytics to provide insights into marketing, sales, and customer data.
• Identify and act on opportunities to leverage HubSpot’s full range of tools and features to drive efficiency and effectiveness across departments.
• Work closely with the team to ensure best practices are being followed for CRM usage and continuously improve the system's performance.
• Stay updated on new features, integrations, and updates within HubSpot, ensuring the business is always using the latest advancements.
• Collaborate with other departments to ensure seamless data flow between systems and maximize CRM value.
• Take a proactive approach to problem-solving, particularly when it comes to system troubleshooting, integrations, and process improvements.

• 2-4 years of experience using HubSpot, with a deep understanding of its features and capabilities.
• Experience in CRM administration, with a strong grasp of HubSpot's workflows, reporting tools, and integrations.
• Strong problem-solving skills and the ability to dig deep into systems to identify solutions and optimizations.
• Experience with HubSpot integrations with other software systems (e.g., email marketing platforms, customer support tools, etc.).
• Strong analytical skills with the ability to create and interpret detailed reports and dashboards.
• Proactive, self-motivated, and able to take ownership of projects and improvements.
• Ability to work independently, collaborate cross-functionally, and communicate complex concepts to non-technical stakeholders.
• Bonus: A passion for staying on top of the latest trends and features in HubSpot and other CRM platforms, with a curious, CRM/Data/Workflow “nerd” mindset for problem-solving.

• Be the go-to HubSpot expert and make a significant impact on the way we use and leverage our CRM system.
• Work in a collaborative, growth-oriented environment where you can implement your ideas and drive efficiencies.
• Opportunity to continuously develop your skills as you lead the evolution of our CRM practices.
• Competitive salary and benefits.